A Good Plumber

A Good Plumber presents a deeply mixed picture across all dimensions. The majority of positive reviews praise individual technicians — particularly Kevin, Brandon, Terry, and Branden — for being professional, friendly, and technically capable, which lifts the experience and professionalism scores. However, a persistent and serious pattern of no-shows, full voicemail boxes, unreturned calls, an... Read more

A Good Plumber presents a deeply mixed picture across all dimensions. The majority of positive reviews praise individual technicians — particularly Kevin, Brandon, Terry, and Branden — for being professional, friendly, and technically capable, which lifts the experience and professionalism scores. However, a persistent and serious pattern of no-shows, full voicemail boxes, unreturned calls, and abandoned or incomplete jobs significantly drags down professionalism and project completion scores. Pricing is generally viewed favorably by satisfied customers, but at least two reviews explicitly describe overcharging and broken promises of refunds, preventing a higher score. The volume and specificity of negative reviews — spanning from 2014 through 2024 — indicate these are not isolated incidents but recurring operational failures that represent a genuine reliability risk for prospective customers. Read less