Overview of Company Customer Sentiment Analysis in October
Both reviews are severely negative and describe a contractor who accepted upfront payments and either abandoned work entirely or made minimal effort before stopping. In the first review, the customer paid a deposit for a kitchen remodel in December 2020 and received almost no work over nearly four months, with the contractor repeatedly failing to show up as promised. The second review describes a ... Read more
Both reviews are severely negative and describe a contractor who accepted upfront payments and either abandoned work entirely or made minimal effort before stopping. In the first review, the customer paid a deposit for a kitchen remodel in December 2020 and received almost no work over nearly four months, with the contractor repeatedly failing to show up as promised. The second review describes a deck job where no work was started at all — no permits pulled, no materials purchased — and the contractor refused to return the deposit after cancellation. Project completion scores at 0 because neither job was completed or meaningfully started. Professionalism and pricing scores are near-zero due to explicit reports of dishonesty, broken commitments, and refusal to refund money for undelivered services. Read less