Castillo’s Granite Marble

All four reviews are negative and paint a consistent picture of serious failures across nearly every dimension. Professionalism is critically low, with multiple reviewers citing no-shows, failure to return calls or emails, dismissive attitudes, and outright disrespect from staff. Project completion is also severely deficient, with documented instances of missed appointments, incomplete work (no ca... Read more

All four reviews are negative and paint a consistent picture of serious failures across nearly every dimension. Professionalism is critically low, with multiple reviewers citing no-shows, failure to return calls or emails, dismissive attitudes, and outright disrespect from staff. Project completion is also severely deficient, with documented instances of missed appointments, incomplete work (no caulking applied after installation), unresolved flaws in delivered materials, and missing flooring pieces with no follow-through. Pricing was flagged in one review as 'double the price of other places' with no justification offered, further undermining value perception. Workmanship quality was called into question through a flawed countertop that was delivered and installed despite visible defects, requiring the manufacturer (Cambria) to intervene directly on the customer's behalf. Read less