Bechdel Plumbing & Heating

All four reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every measured dimension. Professionalism is severely undermined by no-shows, failure to return calls, dishonest communication about parts availability, and threatening customers who sought outside help. Project completion is catastrophically poor — jobs were left unfinished, a ... Read more

All four reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every measured dimension. Professionalism is severely undermined by no-shows, failure to return calls, dishonest communication about parts availability, and threatening customers who sought outside help. Project completion is catastrophically poor — jobs were left unfinished, a heating system was actively broken by a technician who then abandoned the customer in 8°F weather, and a family was left without heat or AC for six months despite units being under warranty. Pricing concerns are significant, with a customer billed $200 for a technician who never arrived, another charged a large bill for a problem that went unsolved, and a $16,000 installation that resulted in prolonged system failure with no remediation. Experience scores are near the floor, as technicians demonstrably could not diagnose or repair systems that a non-licensed individual resolved in five minutes, and one technician caused additional damage during a repair attempt. Read less