TE Spall & Son

TE Spall & Son exhibits a deeply polarized performance profile with stark contrasts between older positive reviews (2012-2017) and recent negative experiences (2018-2024). While some technicians (Dan, Aaron, Dylan) demonstrate genuine professionalism and competence, the company is heavily criticized for predatory pricing practices, diagnostic fees without clear value, and failure to resolve issues... Read more

TE Spall & Son exhibits a deeply polarized performance profile with stark contrasts between older positive reviews (2012-2017) and recent negative experiences (2018-2024). While some technicians (Dan, Aaron, Dylan) demonstrate genuine professionalism and competence, the company is heavily criticized for predatory pricing practices, diagnostic fees without clear value, and failure to resolve issues on first visit. Recent reviews reveal systematic overcharging (quotes 5-7X competitor prices), aggressive upselling of service contracts, and poor responsiveness to emergency calls. Project completion suffers from repeated callbacks, incorrect parts ordering, and incomplete repairs. The company's pricing strategy appears deliberately exploitative, particularly toward elderly and vulnerable customers. Read less