Schultz C W & Son Inc Plmbg

CW Schultz & Son demonstrates severe deficiencies across nearly all measured dimensions. Professionalism is critically compromised by repeated communication failures, missed appointments, rude staff interactions, and unresponsiveness to emergency calls. Pricing practices are problematic, with customers reporting overcharges, unnecessary upsells, and refusal to refund for incorrect diagnoses. Proje... Read more

CW Schultz & Son demonstrates severe deficiencies across nearly all measured dimensions. Professionalism is critically compromised by repeated communication failures, missed appointments, rude staff interactions, and unresponsiveness to emergency calls. Pricing practices are problematic, with customers reporting overcharges, unnecessary upsells, and refusal to refund for incorrect diagnoses. Project completion is unreliable, with delayed service, incomplete work, and failure to follow through on commitments. Only one review (from 2020) provided positive feedback on experience and pricing, but this is heavily outweighed by six overwhelmingly negative reviews spanning multiple years. The company's 24/7 availability claim is contradicted by documented non-responsiveness. Read less