M & M Plumbing, Heating, and Air Conditioning

This company exhibits severe professionalism issues that dominate the review record. While two older reviews (2016–2017) praise responsiveness and technical skill, a detailed 2013 emergency service complaint documents unprofessional behavior including owner yelling at a distressed customer, failure to arrive with necessary equipment, and poor follow-up. A 2019 review documents refusal of busines... Read more

This company exhibits severe professionalism issues that dominate the review record. While two older reviews (2016–2017) praise responsiveness and technical skill, a detailed 2013 emergency service complaint documents unprofessional behavior including owner yelling at a distressed customer, failure to arrive with necessary equipment, and poor follow-up. A 2019 review documents refusal of business based on past payment disputes with subcontractors. Pricing concerns appear in two reviews, with one customer reporting suspected overcharging. Technical competence is evident in positive reviews, but execution and customer service reliability are severely compromised by the documented incidents. Read less