BCD Pump Service

Two positive reviews highlight strong professionalism, friendliness, and technical knowledge — particularly in diagnosing complex septic and water softener issues. However, the third review is a detailed and credible 1-star account describing poor attitude, an incorrect diagnosis, refusal to complete the job, and a $145 charge for no actionable work, which significantly drags down all dimensions... Read more

Two positive reviews highlight strong professionalism, friendliness, and technical knowledge — particularly in diagnosing complex septic and water softener issues. However, the third review is a detailed and credible 1-star account describing poor attitude, an incorrect diagnosis, refusal to complete the job, and a $145 charge for no actionable work, which significantly drags down all dimensions. Pricing is mixed: one reviewer found it reasonable, while another felt charged unfairly for a failed service call. Project completion is a notable concern, as the negative review describes an outright refusal to complete the job on the day of service. With only 3 reviews total, confidence across all dimensions remains low and the score should be interpreted cautiously. Read less