Vertex Mechanical

This contractor shows a stark divide in performance across time periods. Two older reviews (2015, 2020) praise technical expertise and professionalism highly, but two recent reviews (2023, 2024) describe severe service failures including non-responsiveness, billing errors, price gouging despite paid coverage, and unprofessional staff behavior. The most recent review explicitly cites a dramatic dec... Read more

This contractor shows a stark divide in performance across time periods. Two older reviews (2015, 2020) praise technical expertise and professionalism highly, but two recent reviews (2023, 2024) describe severe service failures including non-responsiveness, billing errors, price gouging despite paid coverage, and unprofessional staff behavior. The most recent review explicitly cites a dramatic decline in service quality and company culture. Pricing concerns are acute, with customers reporting vastly inflated quotes compared to competitors. Project completion and follow-through have deteriorated significantly in recent engagements. Read less