Schwanger Brothers

Schwanger Brothers shows mixed performance across dimensions. Professionalism scores 72.5 based on 28 mentions, reflecting strong positive feedback about friendliness and responsiveness, but significantly undermined by multiple complaints about rudeness, poor communication, and lack of accountability. Pricing scores 62.0 from 13 mentions, with serious concerns about hidden fees, unexpected charges... Read more

Schwanger Brothers shows mixed performance across dimensions. Professionalism scores 72.5 based on 28 mentions, reflecting strong positive feedback about friendliness and responsiveness, but significantly undermined by multiple complaints about rudeness, poor communication, and lack of accountability. Pricing scores 62.0 from 13 mentions, with serious concerns about hidden fees, unexpected charges, aggressive upselling, and lack of transparency in billing and service contracts. Project completion scores 75.0 from 18 mentions, with most work completed satisfactorily but notable failures including incomplete heating system installation and propane delivery/leak accountability issues. Experience scores 82.0 from 15 mentions, reflecting genuine technical competence and quality workmanship when work is performed. The WW Score of 71.2 reflects a company with solid technical skills but significant operational and customer service deficiencies that create substantial trust and value concerns. Read less