Rays Plumbing Service

Ray's Plumbing receives broadly positive marks for professionalism and responsiveness — multiple reviewers highlight same-day availability, polite technicians, and good communication — but these strengths are meaningfully offset by a recurring and serious pricing concern. At least four reviewers explicitly describe charges as excessive, hidden, or misleading (e.g., $900+ for a faucet install, ... Read more

Ray's Plumbing receives broadly positive marks for professionalism and responsiveness — multiple reviewers highlight same-day availability, polite technicians, and good communication — but these strengths are meaningfully offset by a recurring and serious pricing concern. At least four reviewers explicitly describe charges as excessive, hidden, or misleading (e.g., $900+ for a faucet install, undisclosed scope fees, $4,000–$6,000 quotes that shocked customers), pulling the pricing dimension down sharply. Project completion is generally solid, with most jobs described as finished correctly, though one reviewer felt the technician did minimal work and attempted upselling rather than completing a proper inspection. Technical skill and problem-solving are praised in several reviews, particularly for complex or urgent situations, but the pricing dimension drags the overall WW Score into the upper-60s range. The score reflects a contractor capable of good work but with a documented pattern of pricing practices that customers find opaque or exploitative. Read less