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Workman Score
58.2/100
Based on
30 reviews analyzed
Yelp
Angi
Thumbtack
Overview of Company Customer Sentiment Analysis in May
Lancaster Plumbing & Heating demonstrates strong professionalism in customer interactions, with technicians consistently described as friendly, courteous, punctual, and knowledgeable. However, the company is severely undermined by pervasive pricing complaints across 16 reviews, with customers reporting charges 2-3x higher than competitors, misleading estimates, and aggressive upselling tactics. Pr... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 35%
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Professionalism 77%
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Experience 72%
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Completion 53%
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