Berkshire Mechanical

The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism suffered significantly due to an incompetent technician leaving dangerous aquastat settings, a service manager who was dismissive and unhelpful, and a refusal to accept accountability for costly errors. Project completion is the most damaging dimension: one reviewer describes a boiler in... Read more

The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism suffered significantly due to an incompetent technician leaving dangerous aquastat settings, a service manager who was dismissive and unhelpful, and a refusal to accept accountability for costly errors. Project completion is the most damaging dimension: one reviewer describes a boiler installed incorrectly, a promised hot water heater never installed, and resolution only achieved after court intervention. Experience scores are low due to documented technical errors that caused real financial harm to a customer, though one reviewer did note a prior positive experience. Pricing received a slightly higher but still poor score, as one reviewer noted price was the only problem after an otherwise fine job, suggesting some value but not consistent affordability. Read less