Wood Plumbing

Rich (The Friendly Plumber/Wood Plumbing) demonstrates strong technical expertise and fair pricing across a large review sample spanning multiple decades. Professionalism scores are solid but tempered by a recurring pattern of communication issues—multiple reviews explicitly cite delayed or missed callbacks, particularly in older reviews and one recent 2023 incident. Project completion is reliab... Read more

Rich (The Friendly Plumber/Wood Plumbing) demonstrates strong technical expertise and fair pricing across a large review sample spanning multiple decades. Professionalism scores are solid but tempered by a recurring pattern of communication issues—multiple reviews explicitly cite delayed or missed callbacks, particularly in older reviews and one recent 2023 incident. Project completion is reliable when work begins, though some customers report difficulty reaching the contractor initially. The overwhelming majority of recent reviews (2024-2025) are highly positive with no communication complaints, suggesting possible recent improvements in responsiveness. The business maintains consistent quality and reasonable pricing throughout its history. Read less