Ray Ross Plumbing & Heating

Ray Ross Plumbing and Heating has an overwhelmingly positive review base spanning over a decade, with consistent praise for professionalism, responsiveness, and technical competence across dozens of detailed reviews. Pricing is frequently cited as fair, reasonable, and transparent, with multiple reviewers noting quotes matched final bills and that rates compared favorably to competitors. Project c... Read more

Ray Ross Plumbing and Heating has an overwhelmingly positive review base spanning over a decade, with consistent praise for professionalism, responsiveness, and technical competence across dozens of detailed reviews. Pricing is frequently cited as fair, reasonable, and transparent, with multiple reviewers noting quotes matched final bills and that rates compared favorably to competitors. Project completion scores are strong but modestly penalized by a meaningful cluster of negative reviews describing abandoned estimates, incomplete work requiring callbacks, subcontracted drain work that failed to resolve issues, and at least one instance of a job not being finished correctly the first time with additional charges applied. Experience scores are high, supported by numerous specific accounts of skilled diagnostics, emergency responsiveness, and quality installations, though the 2024 drain-clearing complaint and the 2018 incomplete shower faucet job introduce some caution. Overall, this is a well-established, highly regarded local plumber with a strong track record, tempered by a small but consistent pattern of follow-through and subcontractor quality concerns. Read less