R & M Plumbing, Heating & Sewer Cleaning

This contractor's review profile is dominated by serious, detailed negative experiences that span multiple years. Professionalism is severely damaged by documented incidents of rude communication, sitting on customer furniture, abusive language toward customers, and outright ghosting of scheduled appointments. Project completion is a critical failure point, with multiple reviewers explicitly stati... Read more

This contractor's review profile is dominated by serious, detailed negative experiences that span multiple years. Professionalism is severely damaged by documented incidents of rude communication, sitting on customer furniture, abusive language toward customers, and outright ghosting of scheduled appointments. Project completion is a critical failure point, with multiple reviewers explicitly stating that work was never finished, that a down payment was taken and work never performed, and that completed work had to be redone by other contractors. Pricing concerns are significant, with multiple reviewers describing overcharging, lack of transparency, and one reviewer noting a neighbor confirmed they were grossly overcharged. The few positive reviews praising skill and friendliness are outweighed by credible, specific accounts of technical incompetence, including a gas leak caused by faulty work and a furnace job so poorly done it required a full replacement costing nearly $5,000. Read less