Personal Plumbing and Drain Cleaning, LLC

Personal Plumbing & Drain Cleaning shows a genuinely split record across a large review set spanning 2012–2022. When technicians do show up, reviewers consistently praise their technical skill, honesty, clear explanations, and friendly demeanor — experience scores are the strongest dimension. However, a substantial and recurring pattern of no-shows, missed appointments, unreturned calls, and a... Read more

Personal Plumbing & Drain Cleaning shows a genuinely split record across a large review set spanning 2012–2022. When technicians do show up, reviewers consistently praise their technical skill, honesty, clear explanations, and friendly demeanor — experience scores are the strongest dimension. However, a substantial and recurring pattern of no-shows, missed appointments, unreturned calls, and a perpetually full voicemail box significantly drags down both professionalism and project completion scores. Pricing is generally viewed as fair and transparent by those who received service, with multiple mentions of free estimates and no upselling, but at least one reviewer found the quote to be double competitors' rates. The volume and consistency of reliability complaints — spanning nearly a decade — prevents this contractor from scoring in the upper tier despite genuine technical ability. Read less