Pafumi Services

Pafumi Plumbing shows genuine strengths in responsiveness and technical capability, with multiple reviewers praising fast arrival times, knowledgeable workers, and successful completion of complex jobs including pipe replacement, boiler repair, and drain clearing. However, the score is meaningfully dragged down by serious concerns: one reviewer reported a $3,000 price increase after a signed estim... Read more

Pafumi Plumbing shows genuine strengths in responsiveness and technical capability, with multiple reviewers praising fast arrival times, knowledgeable workers, and successful completion of complex jobs including pipe replacement, boiler repair, and drain clearing. However, the score is meaningfully dragged down by serious concerns: one reviewer reported a $3,000 price increase after a signed estimate, another was charged for an unfixed heater and described staff as extremely rude, and a third experienced a significant permit failure that nearly derailed a home sale. Professionalism is mixed — while field workers are frequently described as polite and punctual, office staff drew explicit complaints about rudeness and attitude in at least two reviews. Pricing confidence is undermined by the bait-and-switch estimate complaint and the overpricing allegation, offsetting the positive value mentions. Overall, the contractor demonstrates real competence but has notable and documented reliability and integrity gaps that prevent a high score. Read less