Mr. Rooter Plumbing of Glenside

Mr. Rooter of Glenside earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication, cleanliness, and courteous demeanor are mentioned repeatedly across dozens of reviews spanning multiple years. Project completion scores well overall, with most jobs described as fully resolved, though two notable negative reviews ... Read more

Mr. Rooter of Glenside earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — punctuality, communication, cleanliness, and courteous demeanor are mentioned repeatedly across dozens of reviews spanning multiple years. Project completion scores well overall, with most jobs described as fully resolved, though two notable negative reviews (a disputed $800 charge for incomplete sewer jetting and a $20,000 excavation aftermath) pull the score down meaningfully. Pricing is the weakest dimension: while many reviewers call prices fair or reasonable, one reviewer documented a 300% markup on a faucet unit and another felt charged $800 for work they did not authorize or benefit from — these are significant red flags that temper an otherwise positive pricing picture. Experience scores highly, with multiple reviewers citing technicians' ability to diagnose complex problems, use camera equipment effectively, and solve issues that other plumbers could not. The overall WW Score of 83.1 reflects a genuinely capable and professional operation with isolated but serious concerns around pricing transparency and scope-of-work communication. Read less