Mr. D’s Drain Cleaning & Plumbing Service

The review set for Mr. D's Plumbing is heavily dominated by negative experiences across all four dimensions. Professionalism is the most frequently cited concern, with multiple reviews describing rude office staff (named individuals Christine and Carrie), workers arriving late or not at all, and in one case workers smelling of marijuana on the job. Project completion is severely undermined by acco... Read more

The review set for Mr. D's Plumbing is heavily dominated by negative experiences across all four dimensions. Professionalism is the most frequently cited concern, with multiple reviews describing rude office staff (named individuals Christine and Carrie), workers arriving late or not at all, and in one case workers smelling of marijuana on the job. Project completion is severely undermined by accounts of unfinished work, unkept promises to return and fix problems, incorrect charges for work never performed, and a customer left without water for weeks. Pricing concerns include a $95 estimate fee that alienated a returning high-value customer, unexpected upcharges, and being billed for services explicitly not rendered. The few positive reviews do highlight responsive dispatch, timely arrival, and competent quick fixes in some cases, which prevents the experience score from bottoming out entirely. Read less