Mobile Ninja

Mobile Ninja earns consistent praise for speed and friendliness, with many reviewers noting repairs completed in 15–30 minutes and staff described as helpful and courteous. However, pricing transparency is a notable weakness — one reviewer explicitly described feeling scammed after a quoted price was not honored and unexplained charges were added, and several others noted the cost felt high re... Read more

Mobile Ninja earns consistent praise for speed and friendliness, with many reviewers noting repairs completed in 15–30 minutes and staff described as helpful and courteous. However, pricing transparency is a notable weakness — one reviewer explicitly described feeling scammed after a quoted price was not honored and unexplained charges were added, and several others noted the cost felt high relative to quality. Workmanship quality is a recurring concern: multiple reviewers reported aftermarket screens with poor color reproduction, camera issues, lifting screens, and misaligned displays after repair. Professionalism is mixed — while most staff interactions were positive, one reviewer noted being ignored for several minutes, another could never reach anyone by phone, and the practice of soliciting 5-star reviews in exchange for discounts undermines trust. Project completion scores are dragged down by several cases where repairs introduced new problems or failed to fully resolve the original issue. Read less