Michael J Messick Plumbing & Heating

Messick Plumbing presents a deeply divided customer record spanning over a decade. Positive reviews consistently praise individual technicians by name for being professional, friendly, knowledgeable, and prompt, which lifts the professionalism and experience scores modestly. However, pricing is the single most damaging dimension: a large volume of reviewers across many years describe hidden charge... Read more

Messick Plumbing presents a deeply divided customer record spanning over a decade. Positive reviews consistently praise individual technicians by name for being professional, friendly, knowledgeable, and prompt, which lifts the professionalism and experience scores modestly. However, pricing is the single most damaging dimension: a large volume of reviewers across many years describe hidden charges, inflated hourly billing, time padding (sitting in trucks while on the clock), excessive material markups, and surprise fees — making this the lowest-scoring dimension by a significant margin. Project completion is mixed: many jobs are completed satisfactorily, but a meaningful number of reviews describe unresolved problems, return visits that failed to fix the original issue, work that failed inspections, and instances where the company charged for visits where no repair was made. The owner's conduct — described in multiple independent reviews as rude, dismissive, and unwilling to make billing adjustments — is a recurring and credible concern that suppresses the overall score. Read less