Metzger Robert Plumbing

Metzger Plumbing has a deeply mixed record across all four dimensions. On the positive side, many reviewers praise prompt response times, same-day or next-day service, punctuality, and friendly technicians — particularly Anthony, who is mentioned repeatedly with high satisfaction. However, a significant cluster of negative reviews — spanning multiple years including as recently as October 2024... Read more

Metzger Plumbing has a deeply mixed record across all four dimensions. On the positive side, many reviewers praise prompt response times, same-day or next-day service, punctuality, and friendly technicians — particularly Anthony, who is mentioned repeatedly with high satisfaction. However, a significant cluster of negative reviews — spanning multiple years including as recently as October 2024 — describe serious failures: abandoned or incomplete work, hot-and-cold pipe mix-ups, improper installations requiring a second plumber, refusal to honor callbacks, and unprofessional conduct including vulgar language and inappropriate texts. Pricing is similarly polarized: some reviewers cite fair or even below-market rates, while others describe feeling overcharged for minimal work or being billed for warranty-covered repairs. Project completion is a particular concern, with multiple reviewers explicitly stating they had to hire a second plumber to finish or correct Metzger's work. The score reflects a contractor with genuine capability and loyal repeat customers, but also a documented pattern of serious quality and accountability failures that cannot be ignored. Read less