Masciantonio Plumbing & Heating

Masciantonio shows significant inconsistency across reviews. While some customers praise punctuality, workmanship, and customer service (5-star reviews from 2021-2022), more recent reviews (2023-2024) reveal serious concerns: incomplete work requiring callbacks, poor responsiveness, attitude problems, and a critical incident involving basement flooding with denial of responsibility. The 1-star rev... Read more

Masciantonio shows significant inconsistency across reviews. While some customers praise punctuality, workmanship, and customer service (5-star reviews from 2021-2022), more recent reviews (2023-2024) reveal serious concerns: incomplete work requiring callbacks, poor responsiveness, attitude problems, and a critical incident involving basement flooding with denial of responsibility. The 1-star reviews explicitly cite lack of integrity and poor follow-through on corrections. Experience appears solid when work is completed properly, but project completion and professionalism scores are heavily dragged down by documented failures and unresolved disputes. Read less