Dixon Plumbing Contractors

Dixon Plumbing demonstrates strong overall performance driven primarily by exceptional professionalism (87.5/100 across 48 mentions), with Ken and his team consistently praised for responsiveness, punctuality, courtesy, and communication. Project completion scores (81.0/100 across 35 mentions) are solid but reveal some vulnerabilities: while most jobs are completed successfully and on time, there ... Read more

Dixon Plumbing demonstrates strong overall performance driven primarily by exceptional professionalism (87.5/100 across 48 mentions), with Ken and his team consistently praised for responsiveness, punctuality, courtesy, and communication. Project completion scores (81.0/100 across 35 mentions) are solid but reveal some vulnerabilities: while most jobs are completed successfully and on time, there are notable failures including a missed appointment with no explanation and lack of follow-up on a quoted job. Experience and technical skill are well-documented (86.0/100 across 28 mentions), with customers consistently noting quality workmanship and problem-solving ability. Pricing is reasonable and transparent in most cases (82.0/100 across 16 mentions), though one customer criticized lack of upfront pricing discussion. The company excels in emergency response and customer care but shows inconsistency in appointment reliability and follow-through communication. Read less