D Burgo Plumbing & Heating

D. Burgo Plumbing earns strong marks across all four dimensions, with professionalism and project completion being the most consistently praised attributes across a large volume of reviews spanning over a decade. Technicians — particularly Jason, Jeremy, Dan, Drew, and Tom — are repeatedly described as courteous, knowledgeable, punctual, and communicative, which drives the high professionalism... Read more

D. Burgo Plumbing earns strong marks across all four dimensions, with professionalism and project completion being the most consistently praised attributes across a large volume of reviews spanning over a decade. Technicians — particularly Jason, Jeremy, Dan, Drew, and Tom — are repeatedly described as courteous, knowledgeable, punctual, and communicative, which drives the high professionalism score. Project completion is well-supported by numerous reviews confirming jobs were finished promptly, often same-day or next-morning, with follow-through on emergency calls. Experience scores are solid, with multiple reviewers citing specific technical competence and problem-solving ability. Pricing is the weakest dimension: while many reviewers call prices fair or reasonable, several credible negative reviews cite significantly higher quotes than competitors, undisclosed credit card surcharges, non-itemized invoices, and a $200–$250 visit fee — these concerns meaningfully drag the pricing score down and are the primary source of negative sentiment in the review set. Read less