Black Horse Pike Plumbing & Heating

Black Horse Pike Plumbing and Heating has a generally positive reputation for professionalism, with multiple reviewers praising punctuality, communication, and courteous behavior — particularly highlighting Charlie and owner Bob Priest. However, professionalism scores are tempered by one review noting a technician who spent excessive time talking without resolving the issue, and another describi... Read more

Black Horse Pike Plumbing and Heating has a generally positive reputation for professionalism, with multiple reviewers praising punctuality, communication, and courteous behavior — particularly highlighting Charlie and owner Bob Priest. However, professionalism scores are tempered by one review noting a technician who spent excessive time talking without resolving the issue, and another describing poor handling of an incomplete repair. Pricing is a notable mixed point: several reviewers praised affordability and fair pricing, while one reviewer was so put off by an initial quote that they declined service entirely, and one explicitly noted the company is not the cheapest. Project completion is the most concerning dimension, with one review explicitly stating a contracted repair was left unresolved and the situation was handled poorly, and a 2008 review noting the technician could not fix the diagnosed problem — these drag the score down meaningfully. Experience scores are moderate-to-positive overall, with strong praise for technical knowledge and code compliance from some reviewers, offset by the failed diagnosis and incomplete repair noted in others. Read less