Overview of Company Customer Sentiment Analysis in May
This contractor's reviews paint an overwhelmingly negative picture across nearly every dimension. Professionalism is catastrophically low, with six of seven reviews explicitly describing no-shows, failure to return calls, broken promises, and dismissive behavior from the owner Mark. Project completion is similarly devastated, with multiple reviewers reporting that work was never started, appointme... Read more
This contractor's reviews paint an overwhelmingly negative picture across nearly every dimension. Professionalism is catastrophically low, with six of seven reviews explicitly describing no-shows, failure to return calls, broken promises, and dismissive behavior from the owner Mark. Project completion is similarly devastated, with multiple reviewers reporting that work was never started, appointments were missed entirely, and follow-through was nonexistent even after payment. Pricing received one explicit mention — a reviewer who alleged being overcharged $800 and then abandoned without the promised follow-up service. The sole positive review, which is also the most recent (2022), mentions punctuality and good service but lacks specific detail, and stands in stark contrast to the six detailed negative reviews, most of which are from 2015–2016. Read less