Matt the Plumber

Matt the Plumber demonstrates strong professionalism, fair pricing, and technical expertise across most dimensions, supported by numerous positive reviews spanning 2015–2023. However, the WW Score is significantly depressed by critical project completion failures documented in two recent reviews (October 2024) involving deposit non-refunds and abandoned jobs totaling $3,000+. These recent incide... Read more

Matt the Plumber demonstrates strong professionalism, fair pricing, and technical expertise across most dimensions, supported by numerous positive reviews spanning 2015–2023. However, the WW Score is significantly depressed by critical project completion failures documented in two recent reviews (October 2024) involving deposit non-refunds and abandoned jobs totaling $3,000+. These recent incidents represent a severe departure from the contractor's historical pattern and suggest either a recent operational breakdown or a fundamental change in business conduct. The score reflects the weighted impact of these serious completion failures despite otherwise strong performance in communication, punctuality, and workmanship quality. Read less