Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative and paint a consistent picture of a contractor who takes payment, abandons projects, and is unreachable for extended periods. Professionalism scores near zero due to repeated no-shows, zero communication, and a customer being forced to remove the contractor from their property. Project completion is catastrophically low — two reviewers explicitly state the... Read more
All three reviews are strongly negative and paint a consistent picture of a contractor who takes payment, abandons projects, and is unreachable for extended periods. Professionalism scores near zero due to repeated no-shows, zero communication, and a customer being forced to remove the contractor from their property. Project completion is catastrophically low — two reviewers explicitly state the work was never finished, and the third provides granular detail of 11 out of 12 final tasks left incomplete. Pricing receives a marginally higher score only because two reviewers acknowledged the initial quote was attractive, though this appears to have been a deliberate tactic to secure deposits before disappearing. Experience scores very low due to allegations of fake portfolio photos, borrowed tools, and structural/quality deficiencies, though one reviewer noted that the work actually completed was of acceptable quality. Read less