Rhoads Water Systems

Rhoads Water Systems presents a deeply mixed picture across all four dimensions. Professionalism is the most discussed dimension and is severely dragged down by two reviews explicitly describing the office secretary as rude, combative, and dismissive — partially offset by consistent praise for the field technicians being polite and efficient. Project completion is similarly split: two reviews de... Read more

Rhoads Water Systems presents a deeply mixed picture across all four dimensions. Professionalism is the most discussed dimension and is severely dragged down by two reviews explicitly describing the office secretary as rude, combative, and dismissive — partially offset by consistent praise for the field technicians being polite and efficient. Project completion is similarly split: two reviews describe successful, timely job completion, while one review details a UV light system that was left unfinished and not fully plugged in for over a year — a serious workmanship failure. Pricing received one positive mention of a reasonable price and one negative mention of unexpected $100 in surcharges added to an already large bill, yielding a below-average score. Experience scores modestly above the midpoint, as field technicians demonstrated competence in some visits but the incomplete UV installation represents a significant technical failure that cannot be ignored. Read less