Mr. Rooter Plumbing of Central

This contractor's review set is small (7 reviews) and spans nearly a decade, making recency a significant concern — only one review is from the past 12 months (2023). Professionalism scores are dragged down sharply by multiple serious incidents: a technician harassing a disabled elderly man for payment without notice, a plumber rushing out without showing completed work, and a company requiring ... Read more

This contractor's review set is small (7 reviews) and spans nearly a decade, making recency a significant concern — only one review is from the past 12 months (2023). Professionalism scores are dragged down sharply by multiple serious incidents: a technician harassing a disabled elderly man for payment without notice, a plumber rushing out without showing completed work, and a company requiring upfront payment before even assessing a problem. Pricing is a notable weakness, with complaints about a $4,500 cost overrun beyond the original estimate, a $158 charge for minimal copper pipe work, and general perceptions of being overpriced. Project completion is the most damaging dimension — one review documents a multi-day saga of incorrect repairs, missed callbacks, and new leaks created by the work itself, while another describes a job that changed scope three times. Positive reviews do exist and highlight friendly, fast, and knowledgeable service in specific instances, but they are outnumbered and outweighed by the severity of the negative experiences documented. Read less