Overview of Company Customer Sentiment Analysis in May
The single review available is a detailed, highly negative account from a customer who hired Rob Molnar for electrical and plumbing work on a house flip. Professionalism scored near zero due to repeated no-shows, failure to honor scheduled appointments, and an aggressive, dismissive response when confronted — including cursing out the customer. Project completion scored near zero as all electric... Read more
The single review available is a detailed, highly negative account from a customer who hired Rob Molnar for electrical and plumbing work on a house flip. Professionalism scored near zero due to repeated no-shows, failure to honor scheduled appointments, and an aggressive, dismissive response when confronted — including cursing out the customer. Project completion scored near zero as all electrical work failed borough inspection, required a second licensed electrician to remediate, and plumbing work also had to be redone by a separate contractor. Experience scored near zero given documented failures including reversed polarity on outlets, improperly run wiring into junction boxes, and substandard plumbing work — all requiring professional correction. Pricing data was entirely absent from the review and could not be scored. Read less