Johnson HVAC

Johnson HVAC receives an extremely low WW Score of 8.2, driven by catastrophic failures across all dimensions. Professionalism is critically deficient with 47 reviews documenting chronic no-shows, missed appointments, poor communication, rudeness, and unresponsiveness. Project completion is the worst-performing dimension with 48 reviews reporting incomplete work, abandoned jobs, repeated failed vi... Read more

Johnson HVAC receives an extremely low WW Score of 8.2, driven by catastrophic failures across all dimensions. Professionalism is critically deficient with 47 reviews documenting chronic no-shows, missed appointments, poor communication, rudeness, and unresponsiveness. Project completion is the worst-performing dimension with 48 reviews reporting incomplete work, abandoned jobs, repeated failed visits, and refusal to stand behind work. Experience scores poorly with 18 mentions of misdiagnosis, incompetent repairs, damaged property, and lack of technical knowledge. Pricing concerns appear in 8 reviews citing overcharges, hidden fees, and inflated estimates. Only 3 positive reviews exist among 50 total, appearing potentially anomalous given the overwhelming consistency of severe complaints. Read less