Jeffrey A Wilbur Plumbing Heating & Air

Wilbur Plumbing & Heating demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, knowledge, and thorough work. Project completion is solid with most jobs finished on schedule and callbacks honored. However, pricing is a significant weakness—numerous reviews explicitly criticize excessive charges, lack of upfront quotes, and w... Read more

Wilbur Plumbing & Heating demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, knowledge, and thorough work. Project completion is solid with most jobs finished on schedule and callbacks honored. However, pricing is a significant weakness—numerous reviews explicitly criticize excessive charges, lack of upfront quotes, and what customers perceive as price gouging. The company's recent reviews (past 12 months) are overwhelmingly positive (5-star), but older reviews reveal a persistent pattern of pricing complaints that cannot be ignored. The WW Score reflects this mixed profile: excellent service quality undermined by legitimate pricing concerns. Read less