Central Penn Plumbing Service

Central Penn Plumbing Services earns strong marks for professionalism, with a large number of reviewers explicitly praising punctuality, friendliness, courtesy, and communication across many years of service. Experience and workmanship are generally well-regarded, with multiple reviewers noting knowledgeable and efficient technicians, though at least one negative review flagged a technician who st... Read more

Central Penn Plumbing Services earns strong marks for professionalism, with a large number of reviewers explicitly praising punctuality, friendliness, courtesy, and communication across many years of service. Experience and workmanship are generally well-regarded, with multiple reviewers noting knowledgeable and efficient technicians, though at least one negative review flagged a technician who struggled to diagnose a water heater error code without customer assistance. Project completion is solid overall but is tempered by a few notable failures: one reviewer described delays, rushed work, and cut corners; another reported a promised follow-up quote that never materialized after a month; and a third described a multi-visit repair that ultimately required the customer to complete themselves. Pricing is the weakest dimension, with multiple reviewers explicitly calling out high or unexpected costs, billing for truck time, emergency rate surprises, and a refusal to negotiate — though a few reviewers did note fair or reasonable pricing, and the company has demonstrated a pattern of owner intervention to resolve disputes. Read less