Acri C.F. & Son

The review set paints a predominantly negative picture of C.F. Acri and Son across most dimensions. Professionalism is the most frequently cited concern, with multiple reviewers describing unreturned calls, rude phone staff, failure to follow through on commitments, and no-shows — only one or two reviews offer genuinely positive professionalism remarks. Project completion is similarly troubled, ... Read more

The review set paints a predominantly negative picture of C.F. Acri and Son across most dimensions. Professionalism is the most frequently cited concern, with multiple reviewers describing unreturned calls, rude phone staff, failure to follow through on commitments, and no-shows — only one or two reviews offer genuinely positive professionalism remarks. Project completion is similarly troubled, with one reviewer explicitly stating jobs were not fixed on the first visit (or at all), another describing poor workmanship, and a third alleging a potentially defective unit installation; the few positive completion mentions are offset heavily by these serious complaints. Experience scores low due to recurring accounts of poor workmanship and failed diagnoses, though one reviewer praised a technician named John and another credited Bob with a successful repair at a fair price. Pricing receives a modestly positive score, as two reviewers noted reasonable or competitive pricing, but this is tempered by one account of a warranty being withheld after a complaint. Read less