Pilewski Plumbing

Pilewski Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by two serious complaints about unresponsiveness — one customer called four times over 30 days with no reply, and another called multiple times seeking a billing breakdown and was refused — though several positive reviews praise friendliness, punctuality, and cour... Read more

Pilewski Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by two serious complaints about unresponsiveness — one customer called four times over 30 days with no reply, and another called multiple times seeking a billing breakdown and was refused — though several positive reviews praise friendliness, punctuality, and courteous office staff. Pricing is the weakest dimension: three separate reviews describe bills that exceeded quoted amounts, unauthorized charges, and a refusal to provide an itemized breakdown, which is a serious pattern of concern. Project completion is middling — work was generally finished, but the unresolved service call on a unit under 9 months old and the billing dispute that went unaddressed represent meaningful follow-through failures. Experience scores are relatively stronger, with multiple reviewers praising technical knowledge and problem-solving, though this is partially offset by the plumber arriving without necessary parts and replacing pipes without consent. Read less