Motsch W H & Son Plumbing Sewr and Drn Clnng Srvce

Motsch Plumbing has a deeply divided review profile. Long-term customers praise reliability, honesty, and quality workmanship across complex jobs including boiler work, remodels, and leak repairs. However, negative reviews raise serious concerns about responsiveness and communication failures — two customers explicitly reported never receiving a callback after waiting weeks or months. Pricing tr... Read more

Motsch Plumbing has a deeply divided review profile. Long-term customers praise reliability, honesty, and quality workmanship across complex jobs including boiler work, remodels, and leak repairs. However, negative reviews raise serious concerns about responsiveness and communication failures — two customers explicitly reported never receiving a callback after waiting weeks or months. Pricing transparency is a notable weak point, with two reviewers describing unexpected charges, no itemized billing, and final invoices significantly higher than quoted amounts. One reviewer also described a technician becoming argumentative when challenged on a callback issue, which directly undermines the professionalism scores seen in positive reviews. Read less