American Drain

ABC Drains / American Drain generally receives positive marks for professionalism, with multiple reviewers noting responsiveness, pleasant demeanor, and prompt arrival. Project completion scores are reasonably strong, with several reviews confirming jobs were finished successfully, including one notably complex situation handled under time pressure. However, a detailed and credible 2-star review r... Read more

ABC Drains / American Drain generally receives positive marks for professionalism, with multiple reviewers noting responsiveness, pleasant demeanor, and prompt arrival. Project completion scores are reasonably strong, with several reviews confirming jobs were finished successfully, including one notably complex situation handled under time pressure. However, a detailed and credible 2-star review raises serious concerns about pricing transparency — the reviewer alleged non-itemized invoices, misleading cost comparisons, and potential overcharging by approximately $335 on a water heater replacement. This single negative review carries significant weight given the low total review count and meaningfully drags down the pricing dimension. The majority of remaining reviews are very old (2011–2015) and lack substantive detail, limiting overall confidence in the score. Read less