IT Landes Home Service Team

IT Landes demonstrates strong professionalism and technical expertise across most recent reviews (2025 and 2024), with technicians consistently praised for punctuality, courtesy, knowledge, and attention to detail. However, the company's WW Score is significantly dragged down by persistent pricing concerns and project completion issues documented in older reviews (2013–2022). Multiple customers ... Read more

IT Landes demonstrates strong professionalism and technical expertise across most recent reviews (2025 and 2024), with technicians consistently praised for punctuality, courtesy, knowledge, and attention to detail. However, the company's WW Score is significantly dragged down by persistent pricing concerns and project completion issues documented in older reviews (2013–2022). Multiple customers reported price gouging, unexpected cost increases, delayed installations, and poor follow-up on callbacks. While recent reviews show improvement in service quality, the historical pattern of billing disputes and incomplete work remains a material concern. The company appears to have undergone changes (employee ownership, acquisition) that correlate with service degradation in the 2018–2022 period, though 2025 reviews suggest recovery. Read less