Rabenstein Heating, Air Conditioning & Plumbing

The review set paints a deeply concerning picture of this contractor across nearly all dimensions. Professionalism is heavily penalized by multiple accounts of no-call-backs, dismissive responses to complaints, billing disputes sent to collections, and technicians leaving without communicating with the homeowner. Project completion is similarly damaged by recurring reports of incomplete work, disc... Read more

The review set paints a deeply concerning picture of this contractor across nearly all dimensions. Professionalism is heavily penalized by multiple accounts of no-call-backs, dismissive responses to complaints, billing disputes sent to collections, and technicians leaving without communicating with the homeowner. Project completion is similarly damaged by recurring reports of incomplete work, disconnected pipes, persistent leaks after service, and refusal to return and fix problems caused during the job. Experience scores reflect a mixed but predominantly negative pattern: several reviews describe shoddy workmanship including disconnected sewage lines, repeated leaks, and unsecured piping, though two positive reviews do cite knowledgeable and efficient technicians. Pricing receives a moderate score because while one reviewer found pricing reasonable and another praised it, a third explicitly called the bill excessive for incomplete work. The two positive reviews are genuine in tone but are significantly outweighed by the volume and specificity of the negative accounts. Read less