Paros Plumbing Heating & AC

Professionalism is the most-mentioned dimension and tells a mixed story: older reviews from 2011–2013 describe Mr. Paros as responsive, punctual, and professional, but the most recent review (June 2024) describes a serious failure in responsiveness and customer service, including unreturned calls and an unpleasant interaction. Pricing reviews are also mixed — one reviewer noted his estimate wa... Read more

Professionalism is the most-mentioned dimension and tells a mixed story: older reviews from 2011–2013 describe Mr. Paros as responsive, punctual, and professional, but the most recent review (June 2024) describes a serious failure in responsiveness and customer service, including unreturned calls and an unpleasant interaction. Pricing reviews are also mixed — one reviewer noted his estimate was roughly 70% higher than a competitor's, and another was unexpectedly billed for a faucet she had purchased herself, though that was later corrected. Project completion raised concerns in one review where a job started in July was not fully finished until the following September, causing the customer inconvenience during cold weather. Experience scores are modestly positive, with reviewers noting neat work areas, passed inspections, and informative explanations, though no reviewer described exceptional or standout technical skill. Read less