Steinberg Plumbing

Steinberg Plumbing exhibits severe and consistent deficiencies in professionalism and project completion, which are the two most heavily weighted dimensions. While early reviews (2013-2015) and a few recent ones (2024) praise punctuality, responsiveness, and technical skill, the overwhelming majority of reviews document chronic no-shows, failure to return calls, missed appointments despite custome... Read more

Steinberg Plumbing exhibits severe and consistent deficiencies in professionalism and project completion, which are the two most heavily weighted dimensions. While early reviews (2013-2015) and a few recent ones (2024) praise punctuality, responsiveness, and technical skill, the overwhelming majority of reviews document chronic no-shows, failure to return calls, missed appointments despite customer schedule adjustments, and abandoned work. The pattern is particularly acute when dealing with warranty companies, where the contractor appears to deprioritize follow-up and communication. Pricing is rated moderately well where mentioned, and technical experience shows mixed results—some customers report excellent diagnostics and problem-solving, while others describe misdiagnosis and dishonest claims to warranty companies. The stark contrast between positive and negative reviews suggests either significant deterioration in service quality over time or highly inconsistent performance depending on job type and customer relationship. Read less