Pure Home Comfort

The review set is extremely small (3 reviews) and spans a wide date range from 2019 to 2024, making trend analysis difficult. Two positive reviews praise Sal's responsiveness, knowledge, and fair pricing, but both are over two years old and one dates back to 2019. The most recent review (May 2024) is a serious 1-star complaint alleging dishonesty, mismatched materials, and an unfinished job — th... Read more

The review set is extremely small (3 reviews) and spans a wide date range from 2019 to 2024, making trend analysis difficult. Two positive reviews praise Sal's responsiveness, knowledge, and fair pricing, but both are over two years old and one dates back to 2019. The most recent review (May 2024) is a serious 1-star complaint alleging dishonesty, mismatched materials, and an unfinished job — this directly and heavily impacts both project completion and professionalism scores. The unfinished work allegation is a significant red flag that cannot be dismissed, especially as it is the most recent data point. Scores are kept conservative given the small sample size and the severity of the latest complaint. Read less