Muth R L Plumbing & Heating

Mr. Muth receives strong praise for his technical expertise and ability to solve problems that other plumbers could not, and several reviewers highlight his reliability and fair pricing. However, professionalism is significantly dragged down by one detailed 1-star review describing an extreme episode of verbal abuse and cursing by the owner when a scheduling conflict arose, which cannot be dismiss... Read more

Mr. Muth receives strong praise for his technical expertise and ability to solve problems that other plumbers could not, and several reviewers highlight his reliability and fair pricing. However, professionalism is significantly dragged down by one detailed 1-star review describing an extreme episode of verbal abuse and cursing by the owner when a scheduling conflict arose, which cannot be dismissed. Punctuality and responsiveness are noted positively in multiple reviews, but the serious conduct complaint creates meaningful uncertainty around the professionalism dimension. Availability is flagged as a concern given his semi-retired solo operation. Overall, the score reflects a contractor with genuine skill but a documented and serious customer service failure. Read less