Modern Plumbing & Heating

Modern Plumbing and Heating earns strong marks across most dimensions, with consistent praise for communication, punctuality, and technical competence across the majority of reviews. Professionalism is well-documented — multiple reviewers highlight timely arrivals, clear explanations, clean job sites, and courteous attitudes. Experience scores well too, with several reviewers noting skilled diag... Read more

Modern Plumbing and Heating earns strong marks across most dimensions, with consistent praise for communication, punctuality, and technical competence across the majority of reviews. Professionalism is well-documented — multiple reviewers highlight timely arrivals, clear explanations, clean job sites, and courteous attitudes. Experience scores well too, with several reviewers noting skilled diagnostics, thorough workmanship, and problem-solving that a prior contractor had failed to achieve. Project completion is generally strong, with jobs described as fully finished and followed through, but is meaningfully dragged down by one credible 1-star review describing a failed repair, a broken promise of durability, and a complete lack of follow-up or callback — a serious completion and accountability failure. Pricing receives limited but mostly positive mentions, with one reviewer noting a free-of-charge bonus repair and another describing the plumber as 'cost conscious,' though no strong pattern of pricing transparency emerges across the dataset. Read less