Essig Plumbing & Heating

Essig receives a critically low WW Score of 32.8, driven primarily by severe and consistent pricing complaints across 22 reviews. Customers repeatedly report being quoted exorbitant amounts for simple repairs (e.g., $1,100 for a faucet, $250 for a $25 thermostat, $12,000+ for routine maintenance), with many discovering they were massively overcharged after obtaining competing quotes. Project compl... Read more

Essig receives a critically low WW Score of 32.8, driven primarily by severe and consistent pricing complaints across 22 reviews. Customers repeatedly report being quoted exorbitant amounts for simple repairs (e.g., $1,100 for a faucet, $250 for a $25 thermostat, $12,000+ for routine maintenance), with many discovering they were massively overcharged after obtaining competing quotes. Project completion issues are also significant, with multiple customers reporting unresolved problems after multiple service calls and abandoned work. While professionalism shows moderate strength (courteous staff, responsive communication in some cases), this is heavily undermined by aggressive upselling tactics and lack of transparency. A few technicians (Joe Wolf, Mike W., Phil) receive individual praise, but company-wide practices appear predatory. Read less