Curtis Total Service

Curtis Total Service receives overwhelmingly negative reviews across nearly all dimensions, with pricing being the single most damaging factor — the vast majority of reviewers explicitly describe charges they consider grossly excessive, often citing markups of 3x to 10x compared to competitors or retail part costs. Professionalism is severely undermined by repeated accounts of no-shows, missed a... Read more

Curtis Total Service receives overwhelmingly negative reviews across nearly all dimensions, with pricing being the single most damaging factor — the vast majority of reviewers explicitly describe charges they consider grossly excessive, often citing markups of 3x to 10x compared to competitors or retail part costs. Professionalism is severely undermined by repeated accounts of no-shows, missed appointment windows, rude managers, dishonest technicians, and aggressive billing practices including attorney letters for disputed charges. Project completion is a serious concern, with multiple reviewers describing abandoned or incomplete work, jobs not done to code, and failures to honor callbacks or service contracts. Experience scores slightly higher due to a handful of positive reviews praising specific technicians by name, but these are heavily outweighed by accounts of misdiagnosis, unnecessary repair recommendations, and work that failed shortly after completion. The small number of positive reviews (approximately 12 out of 54) tend to be brief and generic, while negative reviews are detailed, specific, and span over a decade of consistent complaints. Read less