Craig’s Plumbing & Heating

This contractor has a deeply mixed and largely negative review profile across all four dimensions. Professionalism is dragged down significantly by two reviews describing poor communication, an excessively long lunch break during an active job, and an unresponsive owner unwilling to resolve billing disputes. Project completion is severely impacted by one review explicitly stating the drain was sti... Read more

This contractor has a deeply mixed and largely negative review profile across all four dimensions. Professionalism is dragged down significantly by two reviews describing poor communication, an excessively long lunch break during an active job, and an unresponsive owner unwilling to resolve billing disputes. Project completion is severely impacted by one review explicitly stating the drain was still clogged after the visit, requiring a second plumber, and another describing a drawn-out repair for a trivial fix. Pricing received the lowest score, with two of three reviewers explicitly calling out charges as outrageous or criminal relative to the work performed. The one positive review does highlight responsiveness and problem-solving ability, which slightly elevates the experience score, but it is insufficient to offset the pattern of negative feedback. Read less